Waiver & Release Form

MATTER is a space for health optimisation — to help you rest, regenerate, and realign. This Waiver & Release Form (“Waiver”) sets out the terms under which you engage with our services, treatments, activities, and premises. By accessing any MATTER location or participating in our services, treatments, or activities, you acknowledge the inherent risks and agree to take full responsibility for your experience.

Please read this Waiver carefully before using or accessing any services, facilities, or premises provided by Regenerative Health Asia Pte. Ltd. trading as MATTER (“MATTER”, “we”, “us”, or“our”) (collectively, the “Services”).

1. YOUR HEALTH MATTERS

By signing this Waiver, you acknowledge that participation in MATTER’s services, treatments, and activities may expose you to certain physical, environmental, and physiological risks. It is your responsibility to evaluate your own readiness and consult a registered medical practitioner if you are unsure.

You are expected to disclose any condition that may affect your safety, or the safety of others, before using MATTER’s services or facilities.

If the participant is under 18 years of age, a parent or legal guardian must sign this Waiver on their behalf, and all references to ‘you’ or ‘your’ include such parent or guardian.

1.1 Personal Health Declarations

By signing this Waiver, you confirm, represent, and warrant that the following statements are true and will remain accurate throughout your participation in MATTER’s services, treatments, and activities:

• You are in sufficient physical and mental condition to safely participate in MATTER’s services and understand the nature of the activities involved.
• You have fully disclosed all relevant health conditions, medications, allergies, or implants that could affect your safe participation, and you agree to promptly notify MATTER of any change in your health status before continuing participation.
• You are not pregnant, post-partum, or recovering from any surgery or medical procedure unless you have obtained written medical clearance from a registered medical practitioner.
• You do not have any condition that may impair your ability to tolerate heat, cold, light, pressure, or breathwork, or that could be aggravated by exposure-based or circulatory therapies.
• You are not currently taking any prescription or over-the-counter medication, supplement, or substance that could interact adversely with heat, cold, light, or IV-based therapies, unless cleared by a registered medical practitioner.
• You are not under the influence of alcohol, drugs, or any substance that may impair judgment, coordination, or physiological responses.
• You are of legal age and mental capacity to give informed consent and to assume the risks associated with participation in MATTER’s services.

If any of the above statements become inaccurate at any time, or if your health status changes before, during, or after participation, you agree to immediately notify MATTER and to consult your own registered medical practitioner before continuing participation.

1.2 Conditions Requiring Caution

Certain health conditions may increase the risk of injury or adverse outcome when using MATTER’s Services. These include, but are not limited to:

• Cardiovascular or respiratory disorders (including hypertension, heart disease, asthma, or COPD);
• Neurological or seizure conditions (including epilepsy or vertigo);
• Metabolic, endocrine, or kidney disorders (including diabetes or thyroid dysfunction);
• Bleeding disorders or skin conditions (including open wounds, rashes, or infections);
• Psychiatric, anxiety, or cognitive conditions that may impair awareness or consent; and
• Sensitivities to heat, cold, light, pressure, or confined environments.

If any of these apply — or if you are uncertain about your suitability — you agree to consult a registered medical practitioner and to follow all safety advisories, contraindications, and staff instructions before participating.

1.3 Acknowledgment of Health Representations

You acknowledge and agree that:

• The health declarations above are material to your safe use of MATTER’s Services.
• MATTER may, at its sole discretion, deny or limit access to any service or facility if it believes your participation poses a risk to your health, safety, or the wellbeing of others.
• MATTER may require written medical clearance from a registered medical practitioner before allowing you to begin or resume any treatment or activity.
• You have a continuing duty to disclose any changes in your health status, medical condition, or medication use that may affect your safety or suitability for participation.
• Failure to disclose relevant health information may result in increased personal risk, refusal of service, and may void the protections of this Waiver.
• You understand and accept that it is your sole responsibility to consult a registered medical practitioner regarding your ability to participate in MATTER’s Services, and that you are doing so voluntarily and at your own risk.

1.4 Cautions and Advisories

You acknowledge that certain MATTER Services — including but not limited to sauna, cold plunge, cryotherapy, red light therapy, IV therapy, breathwork,Hyperbaric Oxygen Therapy (HBOT), exercise-based sessions (including personal training and small group training), and physiotherapy— may carry enhanced risks for individuals with certain medical conditions, medication use, or physiological sensitivities. You agree to:

• Review all safety advisories, contraindications, and usage guidance provided in MATTER’s Terms of Service, intake forms, and staff instructions; and
• Exercise independent judgment and personal responsibility before participating in any service.

2. WAIVER AND RELEASE

2.1 General Assumption of Risk

You acknowledge and agree that your use of MATTER’s services, treatments, facilities, and premises is entirely voluntary and at your own risk.

You understand that participation in wellness, recovery, performance, or medical-related services — including but not limited to physical, thermal, circulatory, respiratory, neurological, and IV-based treatments — may involve exertion, exposure to extreme temperature or pressure, biological or neurological responses, emotional stress, and interaction with substances, equipment, or service providers.

These services carry inherent risks, even when used as intended and even if you are in good health. These risks may be heightened if you have a pre-existing medical condition, are taking prescription or over-the-counter medication, are recovering from illness or surgery, or have impaired thermoregulation, mental health conditions, or other physical sensitivities.

You accept and assume that such risks may result in dizziness, dehydration, injury, allergic reaction, loss of consciousness, psychological distress, infection, organ complications, or in rare cases, permanent disability or death. You voluntarily assume full responsibility for all such risks, whether known or unknown, foreseen or unforeseen.

2.2 Specific Modalities and Enhanced Risk

You understand and accept that certain services offered by MATTER carry enhanced or modality-specific risks, which may arise from the nature of the service, your underlying medical condition, or how the service interacts with your body, medications, or implants. These include, but are not limited to:

• Heat-based therapies (e.g. sauna, infrared) – risk of overheating, blood pressure fluctuations, or dehydration;
• Cold therapies (e.g. cryotherapy, cold plunge) – risk of vasoconstriction, dizziness, or breath disruption;
• IV-based therapies – risk of allergic reaction, phlebitis, or circulatory stress;
• Light-based therapies (e.g. red light) – risk of light sensitivity, skin irritation, or overstimulation;
• Breathwork and guided recovery – risk of emotional release, hyperventilation, or psychological discomfort;
• Manual or physical treatments – risk of joint strain, soreness, or aggravation of pre-existing conditions; and
• Hyperbaric Oxygen Therapy (HBOT) – risk of barotrauma, oxygen toxicity, or other pressure-related complications. Risks are elevated in individuals with:
• Absolute contraindications such as untreated pneumothorax, recent thoracic surgery without clearance, severe untreated COPD with CO₂ retention, or use of certain chemotherapeutic agents (e.g. doxorubicin, cisplatin, bleomycin, disulfiram); and

• Relative contraindications including upper respiratory infections, sinusitis, uncontrolled fever, middle ear disease, Eustachian tube dysfunction, history of spontaneous pneumothorax, pregnancy, seizure disorders, claustrophobia, or poorly controlled diabetes (particularly where insulin is used without monitoring).

You acknowledge that these risks may increase significantly if you have a medical condition, are taking medication, are recovering from illness or surgery, or have implants, skin sensitivities, or impaired thermoregulation. You are solely responsible for seeking medical advice from a registered medical practitioner where appropriate and for disclosing any condition that may affect your suitability to participate.

If you are in any doubt about your ability to safely undergo a particular service, you must consult your treating registered medical practitioner before participating.

You confirm that you understand and voluntarily accept the risks associated with any service you choose to engage in.

2.3 Release of Liability

In consideration of being allowed to participate in any MATTER service, treatment, activity, or use of its premises, you unconditionally and irrevocably assume full responsibility for any injury, illness, medical complication, or damage (whether physical, psychological, or economic) that you may sustain or aggravate as a result of your participation, regardless of the cause.

To the fullest extent permitted by law, you waive, release, and forever discharge MATTER, its officers, directors, employees, instructors, contractors, service providers, registered medical practitioner, representatives, and affiliates from any and all claims, liabilities, demands, causes of action, damages, or losses arising out of or related to your participation, including those caused in whole or in part by the negligence or omission of MATTER or any third party. This includes, without limitation, any personal injury, psychological distress, property damage, allergic or medical reaction, treatment outcome, or emergency care rendered in connection with your use of MATTER’s services or facilities.

You represent that you are not aware of any medical or physical condition that would make your participation unsafe or inappropriate, and have not been advised otherwise by a registered medical practitioner. You acknowledge that you have chosen to engage with MATTER’s offerings voluntarily, and that you accept all related risks and legal and financial responsibility for any consequences that may arise.

This release survives the termination of your participation and applies regardless of whether a claim is based on contract, tort (including negligence), equity, or statute.

2.4 Indemnity

In consideration of being permitted to access MATTER’s premises and/or participate in its services, treatments, or activities, you agree to fully indemnify, defend, and hold harmless MATTER, its officers, directors, employees, contractors, service providers, registered medical practitioner, affiliates, successors, and assigns (collectively, “MATTER Parties”) from and against any and all claims, actions, demands, losses, damages, liabilities, judgments, costs, and expenses (including legal fees on a full indemnity basis) which arise out of, relate to, or are in any way connected with:

• Your participation in any MATTER service, treatment, or activity, whether on or off the premises;
• Your use or presence on MATTER’s premises, facilities, or equipment;
• Your failure to disclose any relevant medical condition, medication, allergy, or risk factor;
• Your breach or alleged breach of this Waiver or MATTER’s Terms of Service; or
• Any injury, illness, loss, or damage (including death, disability, or property damage) suffered by you or caused by you to others while engaging in any MATTER service.

This indemnity extends to all claims, whether known or unknown, direct or indirect, foreseeable or unforeseeable, and applies even where such claims arise, in whole or in part, from the negligence, act, or omission of any MATTER Party or third party.

This indemnity is continuing, survives the termination or completion of your participation, and remains enforceable to the maximum extent permitted by law.

2.5 Medical Personnel Disclaimer

You acknowledge and agree that any doctors, nurses, or other healthcare practitioners engaged at MATTER are present to support delivery of certain services, but are not acting as your personal healthcare providers and are not responsible for conducting full medical evaluations, diagnoses, or treatment planning on your behalf.

You acknowledge and agree that any doctors, nurses, or other healthcare practitioners who provide or support treatments at MATTER do so in their own professional capacity and exercise independent clinical judgment. While such practitioners may operate within MATTER’s premises or be engaged by MATTER, their medical assessments, advice, and treatment decisions are made independently and are not directed, supervised, or controlled by MATTER.

MATTER does not guarantee or warrant the quality, accuracy, or outcome of any medical or clinical service performed by any practitioner. You agree that any diagnosis, treatment, or procedure undertaken is based on your personal decision to proceed and is separate from MATTER’s operational responsibilities.

To the fullest extent permitted by law, MATTER disclaims all liability for any act, omission, error, or professional negligence by any practitioner, whether occurring on or off its premises. You are solely responsible for seeking independent medical advice from your own healthcare provider before undergoing any service and for disclosing all relevant health information in advance.

For avoidance of doubt, medical practitioners operating at MATTER do so independently and are solely responsible for their professional conduct and advice, even where MATTER facilitates or hosts the service.

3. GENERAL TERMS THAT MATTER

3.1 Privacy Acknowledgment

You acknowledge that in connection with your participation in MATTER’s Services, MATTER may collect, use, and disclose your personal data, including health-related information, for purposes of registration, service delivery, safety, and operational administration.

You confirm that you have read and agreed to MATTER’s Privacy Policy, which explains how such data is handled, and that you consent to the processing of your personal data in accordance with that Policy and all applicable data-protection laws

3.2 Relationship with Other MATTER Policies

This Waiver supplements and should be read together with MATTER’s Terms of Service and Privacy Policy, which together govern your use of MATTER’s Services.

3.3 Severability.

If any provision of this Waiver is found to be invalid, illegal, or unenforceable, that provision shall be deemed modified only to the extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.

3.4 Electronic Execution

You agree that this Waiver may be executed electronically or by digital acknowledgment, and that such execution has the same legal effect as a handwritten signature.

3.5 Governing Law and Jurisdiction

This Waiver is governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the courts of Singapore in connection with any dispute or claim relating to MATTER’s Terms of Services or your use of the Services.

By signing below, you confirm that you have read, understood, and voluntarily agreed to the terms of this Waiver and Release. You acknowledge that you are participating in MATTER’s Services voluntarily, that you fully understand the nature and extent of the risks involved, and that you assume all responsibility and liability for any outcome arising from your participation.

You understand that this Waiver is a binding legal document intended to release MATTER from liability, to the fullest extent permitted by law, for any injury, illness, loss, or damage you may suffer in connection with your participation in MATTER’s services, treatments, or use of its premises. You sign this Waiver freely and without coercion, with full awareness of its legal effect.